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Shipping policy
We deliver orders within the European Union, the United Kingdom and Norway via DHL.
Processing time
Orders placed on business days before 15:00 (CET) are shipped the same day. Orders placed after 15:00, on weekends or on public holidays are shipped on the next business day.
Delivery time
Delivery typically takes 3–5 business days from dispatch, depending on destination. 96.7% of our orders are delivered within this window.
Shipping costs
| Order value | Shipping cost |
|---|---|
| Under €65 | €8 |
| €65 or more | Free |
Equivalent thresholds apply in other currencies based on the day's exchange rate (e.g. approx. DKK 485 / NOK 725 for free shipping; DKK 60 / NOK 90 for the standard rate).
Tracking
Once your order is shipped you will receive an email with a tracking number so you can follow your package.
Delivery options
DHL standard service point delivery is available everywhere we ship. Home delivery may be available in selected markets.
Returns
For our return policy, please see our Refund Policy and Right of Withdrawal.
Contact
Questions about delivery? Email us at kontakt@marmaladeco.com — we respond within 24 hours.
Marmalade Co.
Skønheden i det simple ApS
VAT: DK44150875
Nørrebrogade 106, 2200 Copenhagen N, Denmark